How it works

FOR LAUNDRY/ DRY CLEANING

Visit www.kisafi.com or the KISAFI android app x select “Book laundry/ dry cleaning”

  • Tell us how many bags of laundry you’ve got [we suggest pick one bag for ~2 weeks clothing/ 2bags for more…we can always adjust up or down after the first pickup]
  • Enter preferred type of washing [hand wash, machine wash or dry cleaning]
  • Select date and time block for pick up and drop off
  • Enter your location / directions/ landmarks etc. and checkout. [You only need to do this on your first order]

What happens next?

  • You’ll get a confirmation email x a phone call on the day of the pick-up to reconfirm your availability
  • Our pilots will bring KISAFI bags to get your laundry, you get to keep the bags for your next order after drop off is complete
  • Once order is clean x fresh, we’ll notify you to make payment to confirm availability for delivery. We’ll bring them back to you at the drop off time block selected when placing the order
  • Pick ups x drop off are free, however, please notify us 2 hours ahead if you won’t be available to avoid a small redelivery surcharge of Ksh250

FOR HOME CLEANING: Visit www.kisafi.com or the KISAFI android app x select “Book home cleaning”

  • Tell us about your place [# of rooms, baths, if you’d like cabinets cleaned etc.]
  • Select preferred date x time block for the cleaning; also let us know if you’d like the cleaning should be recorded with our body cams for quality review
  • Enter your location / directions/ landmarks etc. and checkout. [You only need to do this on your first order]

What happens next?

  • You’ll get a confirmation email x a phone call on the day of the service to reconfirm your availability
  • Our cleaning pros will arrive during the time block selected to carry out the cleaning to your satisfaction

FOR GAS OR OTHER ON-DEMAND DELIVERIES: Go to www.kisafi.com or the KISAFI android app x select “GAS DELIVERY”

  • Tell us the quantity you’d like
  • Select preferred date x time block for the delivery
  • Enter your location / directions/ landmarks etc. and checkout. [You only need to do this on your first order]

What happens next?

  • You’ll get a confirmation email x a phone call on the day of the service to reconfirm your availability
  • Our partners/ pros will arrive during the time block selected to deliver to your satisfaction

Payments can be made via mPesa paybill#: 997267 or online via credit/ debit card.  Sorry we don’t accept cash.

Payments can be made via mPesa paybill#: 997267 or online via credit/ debit card.  Sorry we don’t accept cash.